Terms and Conditions

Terms and Conditions of Business

Terms and Conditions of Business (Services)

Ordering and Returns


Privacy Policy

TCS Biosciences are committed to protecting your privacy and we comply with the Data Protection laws applicable to the UK.

Your details will not be passed or sold to other companies for marketing or mailing purposes.

We do use the information we collect about you to process your requests and to provide you a more personalised internet experience.

We monitor web site traffic patterns and usage to help us determine which aspects are of most importance to you and to develop the web site design and its layout. We may also use the information we collect, occasionally, to tell you about our progress and changes to TCS Biosciences web sites.

If you would rather not receive this information, please indicate your wishes when submitting on-line forms or you may send an e-mail to sales@tcsgroup.co.uk.


Cookies

Session Cookies

This web site sets temporary "Session" cookies, essential for the operation of the web site which are used to 'remember' session specific information only during the time that a user is using the web site. These cookies are deleted when you close your browser. No personally identifiable information is stored in these cookies once you have closed your browser and your browser has cleared it's cache. These are 'Category 1' cookies within European legislation.

Please note that your own browser settings can cause session cookies to persist, even after you close your browser.

Location

To view our online product catalogue, see prices and local distributor information we require you to state your location. The site uses a persistent cookie to 'remember' your setting. No personally identifiable information will be stored with this cookie at any time. This is a 'Category 3' cookie and we require your consent to set the cookie.

By selecting your location or the option "I do not want to set my location" you are consenting to the site setting the cookie. By choosing the option "I do not want to set my location" the cookie will still be set but no location will be set and you will be able to view product information but not prices or distributor details. If you navigate away from the catalogue without making a selection, no cookie will be set and you will not be able to view any product information.

Google

Google Analytics and other Google Products use cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site and to help serve relevant on-line advertisements. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on the use of Google cookies visit www.google.com/policies.


What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs,like letting you navigate between pages efficiently, remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu

Cookies are defined in four categories:

Category 1 - Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies essential services like shopping baskets, e-billing, secure areas of the web site etc. cannot be provided.

Category 2 - Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use these cookies to help us to improve how our website is found and works.

By using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personalised features.

By using our website and online services, you agree that we can place these types of cookies on your device.

Category 4 - Targeting Cookies or Advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our web site does not use thse cookies.

Other web sites

We may link to other web sites. Once you access another site through a link that we have provided, it is the responsibility of that site to provide information as to how they use cookies on the respective site.


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Ways to contact us

t: +44 (0)1296 714222
f: +44 (0)1296 714806

Botolph Claydon, Buckingham, MK18 2LR, United Kingdom

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TCS Biosciences Ltd
t: +44 (0)1296 714222  •  f: +44 (0)1296 714806  •  e: sales@tcsgroup.co.uk
Botolph Claydon, Buckingham, MK18 2LR, United Kingdom

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